Due to ongoing supply chain shortages and carrier delays, all estimated delivery dates are subject to change.

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Where is my order?
The delivery time for your uniform order depends on various factors, such as your location, shipping method chosen, and availability of stock.

We strive to process orders promptly and provide estimated delivery times of 7-14 business days during off-season;
However during Back-to-School orders may take up to 21-30 days to process.

You can also track your order's progress online on your account or email us at: This email address is being protected from spambots. You need JavaScript enabled to view it. for more information.

How can I determine the correct size for my child's uniform?
To determine the correct size for your child's uniform, we recommend referring to our size chart. The chart provides measurements for different garment sizes based on height, chest/bust, waist, and hip measurements. It is essential to measure your child accurately to ensure a proper fit.

 Do you have a physical location for me to come in?
We work strictly online and do not offer and physical location for patrons. Our posted address is strictly for mailing purposes. 

I ordered the wrong item! how can I make changes to my order? 
We understand that mistakes happen and we are happy to accomodate for any modifications to an existing order BEFORE it ships. Once the order has left the warehouse we are unable to make changes. for additional informtion please refer to our Exchanges and Returns policy page.

to submit changes or modifications to your existing order, please send an email with your order number and the modification details to This email address is being protected from spambots. You need JavaScript enabled to view it.

I am trying to reach someone by phone and I can't get a hold of anyone. What do I do?
Due to a very high call demand during the summer, we do not take calls and only respond to emails or text inquiries. Please make sure to mention your name, order number, brief details of your inquiry and one of us will get back to you as soon as possible.